Independent Customer Intelligence and Reporting Consultancy

We provide advice and direct action to help organisations that wish to deploy a customer intelligence or reporting solution.

You can use a single application-independent report tool such as Crystal Reports or Business Objects to access and analyse almost all your business data.

Just because each of your business software applications (eg CRM) comes with a few standard reports plus a dedicated, often clunky, report writing tool doesn't mean it's the best option.

If your business uses five different business software applications you'll be faced with a range of unlinked reports and several report writing tools, each with its own learning curve. We believe it's much better to learn a single world-class reporting tool that can link data from all your business applications.

When you work with Siftwork, before committing your budget or purchasing a software product you will be able to decide...

• the objectives, expected costs and benefits
• who will see and use the reports, eg, managers, experts, customers or suppliers
• main data subjects of your reports and how they are to be filtered or manipulated
• the report style and content
• who is authorised to create, view and change reports.

If you are interested in more information about the topic covered here or wish to receive a FREE Customer Intelligence audit please get in touch. You can call +44 (0) 1628 629576 or click here to send an e-mail.