Training in Crystal Reports for CRM, Sales and Marketing Teams

Training for report writers in CRM, Sales and Marketing teams.

Sales and marketing specialists don't need to wait for their IT departments or pay the suppliers of their CRM systems for new reports. Instead, we'll give you reporting skills which you can add to the data intimacy you probably already posses. Together, these advantages will deliver a fast and comprehensive reporting solution.

When you train your CRM, marketing and sales professionals to write their own reports you achieve...

• a full understanding of the location and nature of your data
• a fast and valid response to urgent requests for information
• a confidential service
• a more highly motivated team.

Learn to use reporting tools to measure the effectiveness of your marketing and sales activities.

We provide off-the-shelf or custom training and coaching to enable clients' own sales and marketing teams to report on their data. Crystal Reports skills are a long term asset that can be exploited in other departments of the same business or even in a completely different industry.

Off-the-shelf training.

In off-the-shelf training you learn how to create a series of standard reports on a sample database then later, on your own, you can apply the learning to your own data or situation. These courses cover a wide range of reporting skills but may not address your own specific data connection or analysis requirements. Off-the-shelf training is usually charged by the day and the cost depends on the number of students and other factors.

Custom training

In the case of custom training we develop with you a series of reporting objectives that are specific to your business requirements and data sources. Then we'll create a course outline that fits your needs. In custom training we teach as much or as little as you need but use your own data so it's often easier to understand and validate the report creation steps.
Custom training is not necessarily sold by the day, instead it's possible to pay just for transfer of the required skills, which might be more easily achieved through several short sessions with telephone follow-up.

Contact us now to discuss your training needs.

Our classes can be run at your workplace, which is almost inevitable for custom training, or at a public training centre. We can deliver coaching to individuals or classroom-style training to groups of up to around six participants.

If you are interested in more information about the topic covered here or wish to receive a FREE Customer Intelligence audit please get in touch. You can call +44 (0) 1628 629576 or click here to send an e-mail.

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