Crystal Reports for GoldMine
Crystal Reports for CRM, Sales and Marketing
Crystal Reports Training

Your organisation is looking for ways to accelerate new business, sell add-on products and services, optimise sales and marketing processes and improve customer loyalty.

You already record and maintain data about prospects, customers, transactions and services - probably in several unlinked business applications and databases. Analysis of this data could help you discover which prospects are most likely to buy, which customers need upgrades or services, which sales people close deals fastest and which marketing campaigns gave the best return on investment.
But few, if any, of your managers have the time or skills to reach or harness this data.

Contract and interim report writing.

We write reports, dashboards and scorecards for GoldMine, other CRM systems and customer, sales and marketing databases using Crystal Reports, Business Objects and other leading business intelligence tools.

Give your business Customer Intelligence.

Customer intelligence is a measure of the power of a business to access, link and exploit the contact, transaction and specialist data about its customers that is scattered in its computerised operational systems.

Most profitable customers - Customer Lifetime Value.

Do your largest and oldest customers receive unrealistic discounts while taking up a disproportionate amount of time from your team?
Most businesses already store enough data to analyse the cumulative revenue (less costs) over time of individual customers, segments or the entire business. However, few of them have the skills, experience or time to access that data and turn it into actionable information.

If you are interested in more information about Customer Lifetime Value or wish to receive a FREE Customer Intelligence audit please get in touch. You can call +44 (0) 1628 629576 or click here to send an e-mail.